ANC Your integrated distribution partner

HOME DELIVERY SERVICE

Local National International

02 8603 1970

FIND YOUR HOME DELIVERY

Tracking Number:

TRACK JOB

© 2012 Australian National Couriers
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Question Or Enquiry

I want to change my delivery time

Reply to the SMS and/or email booking confirmation and tell us what time would suit you better. Or you can call us on 02 8603 1970. Make sure you have your tracking number ready.
I forgot about my home delivery and I was not home

Please contact the IKEA Contact Centre and they will arrange a re-delivery.
I have opened one of the packages and the contents are damaged, what do I do?

Please contact the IKEA Contact Centre and they will resolve this with you.
I have opened the box and I don't like the colour

Please contact the IKEA Contact Centre and they will resolve this with you.
Will you assemble my items when they are delivered?

Please contact the IKEA Contact Centre and they will resolve this with you.
My delivery details are incorrect, what do I do?

Reply to the SMS or email with the correct details and we will change the address and send you a new email/SMS confirmation.
What does the 'status' mean?

This tells you the progress of your home delivery at any stage during the home delivery process. The status is pretty self-explanatory, however if you have a question, please shoot us off an email.
I got a 'Sorry we missed you!' card

We attempted to make the delivery and you were not there, shame as we really wanted to make sure you had your fantastic IKEA stuff. No problems, call the IKEA Contact Centre and they will organise a re-delivery.
You were late and I missed my delivery

We attempted to make the delivery and you were not there, shame as we really wanted to make sure you had your fantastic IKEA stuff. No problems, call the IKEA Contact Centre and they will organise a re-delivery.